What are the policies and rules for ordering from and using this website?

*****If you place an order on the site and a part is not "in-stock" in our local Connecticut warehouse the part is considered special-order, non-returnable*****

When possible we will contact you to confirm website policy. Please provide a legitimate email address with the order and check the spam folder is not hiding our emails.

All electrical parts and special-orders are sale-final.

Often we will send an email for a VIN# which is necessary to match the part to the vehicle using Subaru's look-up system.

Failure to provide a proper North American VIN means we may have to either cancel the order or simply fill it without any guarantee, this policy is to safe everyone a lot of anguish and wasted time.

Overview of Subaru

Founded in 1968, Subaru of America, Inc. (SOA) is the U.S. Sales and Marketing subsidiary of Fuji Heavy Industries (FHI) of Japan and is responsible for the distribution, marketing, sales and service of Subaru vehicles in the United States.

Subaru Product Line

Equipped with unique SUBARU BOXER® engine on all models and Symmetrical All-Wheel Drive on most, the Subaru product line, renowned for durability, reliability, traction and "active safety," represents one of the highest repurchase-loyalty ratings in the U.S. market. Today, the Subaru product line includes the Impreza, WRX, STI, BRZ, Legacy, Outback, Forester, and Crosstrek.

Confidence in Motion

Confidence in Motion is a unified global brand statement that encapsulates the aim of the Subaru brand. Confidence reflects our approach towards reliable automobile manufacturing dating back to the Subaru 360 and the relationship of trust that we have built with customers by providing enjoyment and peace of mind. In Motion expresses Subaru’s resolve to enhance customer trust by proactively staying abreast of changing trends. Through Confidence in Motion, Subaru aims to meet customer expectations for the freedom and fulfillment enabled by Subaru’s uniquely satisfying driving experience.